Privacy Policy

How East Baoyu New Energy handles website visits, business inquiries and project information.

Effective date: 20 July 2026

This Privacy Policy explains how East Baoyu (Tianjin) New Energy Technology Co., Ltd, trading on this website as East Baoyu New Energy (“East Baoyu”, “we”, “us”), handles information submitted through eastbaoyu.com. The website supports business and project inquiries for screw piles, solar mounting systems, steel structures, manufacturing, documentation and delivery coordination.

1. Information we collect

When you contact us or request a quotation, we may receive your name, company, business email, telephone or WhatsApp number, country or region, product interest, project location, quantities, schedule and the technical details you choose to provide. Our hosting and security systems may also process technical information such as IP address, device and browser type, referring page, requested URL, access time and security events.

2. How we use the information

  • To respond to an inquiry and identify missing engineering or commercial inputs.
  • To prepare product, manufacturing, documentation, quotation and delivery routes.
  • To arrange samples, factory visits, technical discussions and after-sales communication.
  • To operate, secure, diagnose and improve the website.
  • To keep business records and meet applicable legal, tax, compliance and dispute-resolution requirements.

Depending on the situation and applicable law, processing may be based on your consent, steps requested before a contract, performance of a contract, legal obligations or our legitimate interest in operating a secure business-to-business website and answering genuine inquiries.

3. Forms and project documents

Website forms are intended for preliminary business inquiries. Please do not submit confidential, export-controlled or sensitive personal documents through a public form. Contact us first at info@eastbaoyu.com to agree a suitable transfer route. Website information and form replies do not become a project specification, warranty or binding offer unless confirmed in authorized commercial documents.

5. Sharing and service providers

We do not sell personal information. Information may be shared with authorized staff, relevant Baolai Steel Group personnel or project participants when needed to answer the inquiry, and with service providers that support hosting, security, email, analytics, document transfer or business systems. Information may also be disclosed when required by law, to protect rights and security, or in connection with a legitimate corporate transaction. Recipients should receive only the information reasonably needed for their role.

6. International processing

Because inquiries may involve international projects, information can be processed in China and in other locations where relevant personnel, service providers, logistics partners or project participants operate. We take reasonable steps to use appropriate contractual, organizational and technical safeguards where required.

7. Retention

Native website inquiry-consent records are retained for up to 730 days and contain the submission time, email, inquiry purpose, form context, source page, policy version, consent text and salted hashes of the IP address and browser signature. Inquiry emails, quotations, orders and related business records may be retained for a different period where needed for follow-up, contracts, tax, compliance, security or dispute handling. Information no longer required is deleted, anonymized or retained only where law requires it.

8. Security

We use reasonable technical and organizational measures designed to protect website and inquiry information. No public internet service is completely secure, so please use the agreed secure route for confidential project files and keep copies of important submissions.

9. Your choices and rights

Depending on applicable law, you may ask for access, correction, deletion, restriction, objection or a copy of personal information, or withdraw consent for future processing. These rights can be subject to identity checks, legal exceptions and record-retention duties. You may also opt out of non-essential marketing communication at any time.

10. Business users and children

This website is intended for business and professional users and is not directed to children. Please do not submit information about a child through a project inquiry.

11. Updates and contact

We may update this policy when our website, tools or legal requirements change. The effective date above identifies the current version.

Website operator: East Baoyu (Tianjin) New Energy Technology Co., Ltd
Public brand: East Baoyu New Energy
Email: info@eastbaoyu.com
Address: A-1005 Fenghui Plaza, 103 Weidi Street, Hexi District, Tianjin, China

Website inquiry records

When you submit the native website inquiry form, we keep the contact and project details needed to review and respond to that request. The inquiry payload is encrypted before it is stored in WordPress. Email is used as a staff notification channel; a notification failure does not remove the stored request.

Native inquiry records and the related consent evidence are retained for up to 730 days unless a shorter period is required for an invalid or spam submission, or a longer period is required for an active transaction, dispute or legal obligation. WordPress privacy export and erasure tools include these records.

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